Cancellation Policy

Cancellation & Payment Policy

Deposit Requirement: A 50% non-refundable deposit is required at the time of booking to secure your date.
Final Payment: The remaining balance is due on the day of the event, prior to services being rendered.
Rescheduling: If you need to reschedule, we will do our best to accommodate your new date, subject to availability. Your deposit will be transferred to the rescheduled booking if the new date is confirmed within 6 months of the original event date.
Cancellations: If you choose to cancel your event entirely, the deposit will be forfeited and is non-transferable.
Late Payments: Payments not received on time may result in a delay or cancellation of services until the balance is paid in full.
Event Changes: Any changes to event details (location, time, services, or guest count) must be communicated at least 3 days prior to the event to ensure accommodations can be made. Additional charges may apply.
Force Majeure: In the unlikely event that we must cancel due to circumstances beyond our control (such as illness, natural disasters, or government restrictions), clients will receive a full refund of their deposit or the option to reschedule.